What Information We Collect
- Your Details: When you book or contact us, we may ask for your name, email, phone number, and payment details so we can provide the service you need.
- Event Information: For event bookings, we’ll collect details like the event name, date, and location—only what’s needed to capture and deliver your photographs.
- Website Enquiries: When you send an enquiry through the contact form on our website, we keep a copy of your name, email address, phone number (if you give it) and message on our website, and email it to our team. We only use these details to reply to your enquiry, and we do not record your IP address with it.
How We Use Your Information
We only use your information to:
- Confirm bookings and process payments.
- Deliver your photos and keep you updated about your order or event.
- Share important updates or special offers (you can opt out any time).
Keeping Your Information Safe
We use secure systems and trusted payment gateways to protect your personal details. Your information is never shared with anyone who doesn’t need it.
How Long We Keep Your Information
We’ll keep your details only as long as needed to provide our services or meet legal requirements.
Sharing Information With Others
Sometimes we work with trusted partners, like payment providers or couriers, to deliver our services. They’re required to keep your details safe and never use them for anything else.
We’ll never sell or share your information with third parties for marketing purposes.
Your Choices and Rights
You can:
- Ask to see what information we hold about you.
- Request updates or corrections.
- Ask us to delete your information, where legally possible.
Simply get in touch with us if you’d like to make a request.
Cookies On Our Website
Our website may use cookies to make your browsing smoother and to help us understand how visitors use our site. You can adjust your browser settings to control or block cookies if you prefer.
Updates To This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website and was updated 23 August 2025.
Contact Us
If you have any questions about how we handle your personal information, please contact us.
By using our website or booking with us, you agree to this Privacy Policy.
